FAQ

Can't find your answer here? Email us at contact@frequoria.com or call +1 (307) 240-5517. We usually reply within 24–48 hours on business days.

Orders & Shipping

Do you offer free shipping?

Yes. Standard shipping is free on all orders, to the United States and to most countries worldwide.

How long will my order take to arrive?

Orders are processed within 1–3 business days. Delivery usually takes 3–7 business days within the U.S. and 7–14 business days internationally. See our Shipping Policy for details.

Do you ship worldwide?

Yes, we ship to most countries. International orders may be subject to import duties or taxes charged by your country, which are paid by the recipient.

How can I track my order?

As soon as your order ships, we'll email you a tracking link. Tracking can take 24–48 hours to update.

Can I change or cancel my order?

Yes, as long as it hasn't shipped yet. Contact us as soon as possible at contact@frequoria.com.

Returns & Refunds

What is your return policy?

You can return unused items in their original packaging within 14 days of delivery. Return shipping is paid by the customer, unless the item arrived damaged, defective or incorrect. Opened skin care, final sale items and gift cards cannot be returned. Read the full Refund Policy.

My item arrived damaged. What should I do?

We're sorry! Email us within 7 days of delivery with your order number and photos, and we'll send a replacement or a full refund at no cost to you.

When will I receive my refund?

Approved refunds are issued to your original payment method within 5–10 business days after we receive your return.

Our Products

What are frequency and EMF products?

Our collection includes jewelry, personal harmonizers, home and food harmonizers, EMF accessories and skin care, designed with natural materials, intention and frequency-inspired details to help you create a calmer, more balanced everyday environment.

How do I use my product?

You'll find usage tips on each product page. In general: wear jewelry daily, carry personal harmonizers with you, attach phone discs to the back of your device and place home harmonizers where you spend the most time.

Are your products medical devices?

No. Frequoria products are wellness and lifestyle accessories. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease or medical condition. Statements on this website have not been evaluated by the U.S. Food and Drug Administration. Always consult a qualified healthcare professional about any health concern, and never use our products as a substitute for professional medical advice or treatment.

Are your products safe to use with a pacemaker or during pregnancy?

Our products are passive lifestyle accessories. If you have a pacemaker or other implanted medical device, are pregnant or have any medical condition, please consult your doctor before use.

Where can I read the research?

Visit our Research page for studies on EMF and frequency published by independent third parties.

Payment & Security

Which payment methods do you accept?

We accept major credit and debit cards and other payment methods shown at checkout. All payments are processed securely and encrypted.

Is my personal information safe?

Yes. We only use your information to process your order and improve your experience. Read our Privacy Policy to learn more.